bedbdt Privacy Policy

1.1 Registration and Account Data

When you create a bedbdt account, we collect the personal information you provide during the registration process. This typically includes:

• Full legal name;
• Date of birth (to verify you meet the 21+ age requirement);
• Residential address, including city (e.g., Dhaka, Chittagong, Sylhet, Khulna, or Rajshahi) and postcode;
• Mobile phone number;
• Email address;
• Chosen username and encrypted password.

Providing accurate registration information is a condition of using the bedbdt platform. Submitting false or misleading information may result in account suspension.

1.2 Payment and Transaction Data

To process deposits and withdrawals via bKash, Nagad, Rocket, or Upay, we collect transaction reference numbers, timestamps, and the mobile wallet numbers or bank account identifiers associated with your payment method. bedbdt does not store your full payment credentials or PIN codes on its servers. All payment processing is handled directly by the respective payment service provider.

We maintain a record of all transactions on your account — including deposits, withdrawals, wagers placed, and bonuses claimed — for audit, fraud prevention, and regulatory compliance purposes.

1.3 Technical and Usage Data

When you access the bedbdt platform, our servers automatically record certain technical information, including:

• IP address and approximate geographic location;
• Device type, operating system, and browser version;
• Pages visited, features used, and time spent on each section;
• Referring URL (the page you arrived from before reaching bedbdt);
• Session duration and login timestamps.

This data helps us maintain platform security, detect suspicious access patterns, and improve the overall user experience.

1.4 Identity Verification (KYC) Documents

In accordance with our Know Your Customer (KYC) obligations, we may request copies of government-issued identification documents (such as a National Identity Card or passport), proof of residential address, or proof of payment method ownership. These documents are collected solely for the purpose of identity verification and fraud prevention, and are handled with the highest standard of confidentiality.

1.5 Communications Data

If you contact bedbdt support via email, we retain a record of that correspondence, including the content of your messages and any attachments, for as long as necessary to resolve your query and for a reasonable period thereafter for quality assurance and audit purposes.

2.1 Primary Purposes

bedbdt processes your personal data for the following primary purposes:

• Account administration: Creating, managing, and securing your bedbdt player account;
• Transaction processing: Handling deposits and withdrawals via bKash, Nagad, Rocket, and Upay;
• Identity and age verification: Confirming that you are 21 years of age or older and are who you claim to be;
• Customer support: Responding to your queries, complaints, and dispute submissions;
• Bonus and promotions management: Applying eligible bonuses to your account and monitoring wagering requirement completion;
• Legal and regulatory compliance: Fulfilling our anti-money-laundering (AML), fraud prevention, and recordkeeping obligations.

2.2 Platform Improvement and Security

We use technical and usage data to monitor platform performance, identify and fix bugs, detect fraudulent or abusive behaviour, and continuously improve the bedbdt user experience. Aggregated, anonymised analytics may be used to understand how players interact with different game categories — such as cricket betting, slots, and fishing games — so we can prioritise the most valued features.

2.3 Marketing Communications

With your consent, bedbdt may send you promotional emails or in-platform messages about new games, seasonal offers (such as Eid or Pohela Boishakh promotions), BPL cricket specials, or deposit bonuses. You may withdraw your consent and opt out of marketing communications at any time by contacting [email protected]. Opting out of marketing does not affect the delivery of transactional or account-related communications.

2.4 Responsible Gaming Monitoring

bedbdt uses account activity data — including deposit frequency, session duration, and betting patterns — to identify players who may be exhibiting signs of problem gambling. Where such patterns are detected, we may reach out to offer responsible gaming tools or information. This monitoring is carried out in the interest of player welfare and is not used for any commercial purpose.

3.1 Third-Party Service Providers

bedbdt may share your personal data with carefully selected third-party service providers who assist us in operating the platform. These include payment processors (bKash, Nagad, Rocket, Upay), identity verification providers, game content suppliers, and IT infrastructure partners. All third-party partners are contractually obligated to handle your data securely and to use it only for the specific purpose for which it was shared.

bedbdt does not sell, rent, or otherwise transfer your personal data to third parties for their own independent marketing purposes.

3.2 Legal and Regulatory Disclosure

We may be required to disclose your personal data to law enforcement agencies, regulatory authorities, or courts of competent jurisdiction where we are legally compelled to do so. We may also disclose data where we reasonably believe that disclosure is necessary to prevent fraud, protect the rights or safety of bedbdt or third parties, or enforce our Terms & Conditions.

3.3 Business Transfers

In the event that bedbdt undergoes a merger, acquisition, or sale of all or substantially all of its assets, your personal data may be transferred as part of that transaction. You will be notified via the email address associated with your account prior to your data being transferred and becoming subject to a different privacy policy.

4.1 How bedbdt Uses Cookies

The bedbdt platform uses cookies and similar tracking technologies to enhance your browsing experience, maintain session state (keeping you logged in), and collect anonymised analytics data. Cookies are small text files stored on your device by your browser.

We use the following categories of cookies:

4.2 Managing Cookies

You can control or delete cookies through your browser settings at any time. Please note that disabling essential cookies may impair the functionality of the bedbdt platform, including the ability to remain logged in or complete transactions. Disabling analytics or marketing cookies will not affect your ability to use the core features of the site.

5.1 Retention Periods

bedbdt retains your personal data for as long as your account remains active and for a reasonable period thereafter to fulfil our legal, regulatory, and business obligations. Specific retention guidelines are as follows:

• Account and identity data: Retained for the duration of the account relationship and for a minimum of five years following account closure, in line with AML recordkeeping requirements;
• Transaction records: Retained for a minimum of five years from the date of the transaction;
• KYC documents: Retained for a minimum of five years from the date of verification or account closure, whichever is later;
• Support correspondence: Retained for two years from the date of the most recent communication in each case;
• Technical/usage logs: Retained for up to 12 months on a rolling basis.

When personal data is no longer required for any of the purposes described in this Policy, bedbdt will securely delete or anonymise it.

6.1 Rights Available to You

As a player on the bedbdt platform, you have the following rights in relation to your personal data:

• Right of access: You may request a copy of the personal data we hold about you;
• Right to rectification: You may ask us to correct inaccurate or incomplete personal data;
• Right to erasure: You may request that we delete your personal data, subject to our legal retention obligations;
• Right to restriction: You may ask us to restrict processing of your data in certain circumstances;
• Right to object: You may object to processing carried out on the basis of our legitimate interests, including for direct marketing purposes;
• Right to data portability: Where technically feasible, you may request your data in a structured, machine-readable format.

To exercise any of the above rights, please contact us at [email protected]. We will respond to all verified requests within a reasonable timeframe. We may need to verify your identity before processing your request.

6.2 Security of Your Data

bedbdt implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for data in transit, access controls limiting which staff members can view sensitive player data, and regular security reviews of our systems and processes.

While we take every reasonable precaution, no internet-based platform can guarantee absolute security. You are responsible for keeping your bedbdt login credentials confidential and for notifying us promptly if you suspect any unauthorised access to your account.

7.1 Policy Updates

bedbdt reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players by email. Your continued use of the bedbdt platform following the publication of any revised Policy constitutes your acceptance of the updated terms.

We encourage you to review this Policy periodically to stay informed about how we are protecting your information.

7.2 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bedbdt handles your personal data, please contact our support team:

• Email: [email protected] (plain text — not a clickable link)
• Support hours: 24/7, Bangladesh Standard Time (BST, UTC+6)

We aim to acknowledge all privacy-related enquiries within two business days and to resolve them fully within 14 calendar days of receipt.